Help
Privacy policy
A small studio, a short policy. Your details are used to run the shop and nothing else.
What we collect
- The studio list and collector sign-up: your email address, and your name if you give it.
- Commission and contact forms: what you write to us and any images you attach.
- Orders: your name, email, shipping address and what you bought. Payment is handled by Stripe, so your card details never reach us.
How it is used
- To ship your order and reply to your messages.
- To send studio updates, early access to new pieces and offers, if you signed up for them. Every email has a way to unsubscribe.
- We never sell or rent your details, and we do not share them with anyone except the services that run the shop.
Services that run the shop
- Netlify hosts the site and receives form submissions.
- Stripe processes payments and sends order receipts.
- The site keeps a small note in your browser so the sign-up window only shows once, and remembers your bag between visits. It does not use advertising or tracking cookies.
Your choices
To see, correct or delete what we hold about you, or to leave the list, emailhello@simonechagoya.com and it will be done.